Inbound System

The Inbound System in PrepFlow is designed to help you efficiently track and manage all incoming shipments from clients.

This guide explains how inbound orders are created, viewed, and managed within the PrepFlow dashboard.

1. How Inbound Orders Are Created

Inbound orders are created directly by clients through their client dashboard.

Clients can log in and submit an inbound order whenever they are sending inventory to your prep center. Each inbound order typically includes:

• Item name
• Fulfillment type (e.g., Amazon FBA, FBM, Storage)
• Quantities
• Product details (SKUs, quantities, ASINs, etc.)

Once submitted, the inbound order appears instantly in your Inbound tab, ready for processing and confirmation.

If you require any specific fields such as ASIN's or SKU's, you can set the required and non required fields for inbound order creation from clients in Settings → Shipments.

Tip: Encourage clients to attach shipment tracking numbers for faster and easier check-in upon arrival.

2. Viewing and Managing Inbound Orders

You can view all inbound orders from your dashboard by selecting the Inbound tab in the sidebar.

This page gives you a complete overview of all pending, and semi-received, inbound orders and allows you to filter via client or fulfillment type.

3. Client Visibility

Clients can track their inbound orders in real time through their dashboard.
They’ll see updates automatically when you change the status or add notes.

This transparency helps reduce back-and-forth communication and builds trust between your prep center and clients.

4. Best Practices for Inbound Management

To keep your inbound system running smoothly:

• Encourage clients to submit inbound orders before shipping inventory.
• Require clear ASIN/SKU for each inbound.
• Encourage clients to add tracking numbers.

Next

For checking-in inbound shipments, see our Received System Guide.